How do I complain to the SAS?

SAS understands every issue and lets you acquire all the information online at their website. Some passengers reported problems related to flight reservations and other facilities. In this situation, SAS allows you to make a complaint and clear all the issues. For this, travelers ask how do I complain to the SAS and obtain all the services. SAS offers a professional customer service team that allows you to communicate with the representative. If you want to make a complaint, you can choose from the several ways available in their contact section. You can proceed further and register your complaint accordingly.

Issues resolved through complaints

If you face any lack of service, then the following is the list of issues you can resolve with SAS customer service.

  • Issues related to flight reservation and additional assistance.
  • You can get to know about the flight cancellation and refund.
  • Customer service will help you to change or modify the flight ticket. 
  • If you want to add any passengers, then you can take their help.
  • They will help you to resolve the flight upgrade queries and get the best travel class. 
  • You can take any additional services with the help of customer service and avoid extra costs.

How to file a complaint to SAS airlines

When you understand the list of issues you can resolve promptly, check the given information to make a complaint.

Through complaint form: One of the first ways to make a complaint about the issue is by the form. Therefore, to find how do I complain to the SAS, you can follow the below steps:

  • Initially, you can proceed to the official website of SAS airlines. 
  • Then, you can select the contact section and find multiple ways to connect with the representative. 
  • At there, you can select the complaint/contact form option and choose the topic.
  • You will find the complaint form on the next screen, where you need to add all the details. 
  • You can enter the contact information and describe the complaint query appropriately. 
  • When you tap on the submit button, your complaint will be registered immediately.
  • They will send you the complaint confirmation message at your registered email id.
  • A representative will connect with you to solve the issue in less possible time. 

Complaint through phone: Another quickest method to get through with the representative is on the phone. Thus, you need to dial the official SAS +18002212350 or +1 2018963600 complain number and follow the IVR commands:

  • Choose 1 for the language
  • Choose 2 for the new reservation
  • Choose 3 for the existing reservation
  • Choose 4 for cancellation or changes.
  • Choose 5 to get a refund
  • Choose 6 to file a complaint
  • Choose 7 to speak with the representative.

When you select the relevant buttons, your phone call will be allocated to the representative on the spot. They will be asked to tell them about the complaint and solve the issue.

Complaint through chats: SAS also allows you to communicate with the virtual person on the messages and file the complaint. Thus, you can open the live chat facility from the contact section. Once the chat box appears, you can type about the complaint and tap on the send button. A virtual person will give you the revert on the spot.

Through social media: Passengers can follow the SAS customer service on social sites and talk to them accordingly. To solve how do I complain to the SAS airlines, you can follow the below social sites:

  • Facebook: facebook.com/SAS
  • Twitter: Twitter.com/SAS
  • Instagram: Instagram.com/SAS

You need to send a direct message about your complaint and acquire guidance. You can follow them on social sites anytime and from anywhere across the globe.

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