How do I cancel my JAL membership

If you no longer wish to continue with the services of your Japan membership on JAL airlines and want to know How do I cancel my JAL membership, then this post will guide you thoroughly. Passengers can cancel their JAL mileage membership through the JAL mileage bank center. Here is the more detailed process, options for cancelation, and other important points to consider if you are canceling the JAL membership.

How can I close my JMB account options

  1. Passengers have the option to withdraw their JAL membership through the JAL mileage bank center.
  2. You need to give a written request and your signature and send it to the JAL mileage bank center.
  3. If you need to inquire about your JAL membership, cancelation, etc., then reach out to the JAL
  4.  airlines customer support team. 

The process to cancel JAL membership

The most convenient and suggested way to cancel your JAL membership is to contact the JAL mileage bank center. If you want to know How do I cancel my JAL membership, then follow the detailed instructions stated down below:

  1. First and foremost, open the official JAL airlines website with the help of your smartphone or desktop. 
  2. Scroll down on the home page till you find the 'JAL group offices' option under 'about JAL' and click on it. 
  3. You will find various JAL group offices and their contact number on the next display. 
  4. Select your specific region to contact the JAL mileage bank offices. 
  5. Get the calling number by clicking on the 'contact us' button and dialing it using a cellphone. 
  6. You need to listen to the IVR option and Press 1 for automated flight arrival and departure information.
  7. Dial 2 to get the baggage information.
  8. Dial 3 for JAL mileage Bank services for coupon exchange or password change.
  9. Press 4 for general reservation for purchasing a ticket.
  10. Press 5 for award reservations and award tickets.
  11. Press 8 for optional services requests and general information.

Finally, dial the appropriate number that could connect you with an agent of JAL Mileage Bank and request them to cancel your JAL membership. The agent will guide you to send a written request to the JAL mileage bank for membership cancelation. 

Other important points to consider when canceling a JAL membership

  1. If the passenger wishes to withdraw from their JAL membership, they have to notify the officials in written form. 
  2. The written request to cancel your JAL membership has to be sent to your particular region's JAL mileage bank office.
  3. The JAL membership cancellation will be effected when JMB registers your withdrawal request. 
  4. All the mileage points in your account will expire at the time of cancellation.
  5. If the passenger fails to show any activity in the last 36 months on their JAL account, then the membership will be terminated by itself as per the policy.
  6. Your mileage points are only valid for 36 months from the date of issuance, and they will expire automatically; once the validity period is over, JAL will not be liable for the same.
  7. Your JAL mileage awards can be used by the members who have been designated for the same by the account holder. Hence your family members can use your account to book their tickets. The other person has to prove their identity to verify their relationship with the member.
  8. If the passenger denies their boarding at the time of departure, then JAL is not responsible for providing you any refund regarding the same. However, the passengers can request a refund in mileage for the same amount of their ticket. 

Overall this information will help and guide you about the cancellation of JAL membership. If you are still in doubt regarding how do I cancel my JAL membership, then reach out to the JAL airlines customer service, who is available on various contact methods.

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